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Solution For videos not playing with windows media player.
After doing a little research I found the problem here are the steps to getting it to work.
Step 1:
Make sure your have the latest windows updates, and windows media player 10. If you already have those and they didn't solve the problem continue with Step 2.
Step 2:
GO to My computer. Go to Tools--> Folder Options. Click the View tab. And select Show hidden files and folders.
Step 3:
Open the C Drive(or whatever drive your operating system is on). Open the folder called Documents and Settings. Next open the folder that has your windows username as the folder name. If you don't know your windows username see the section called Finding out your windows username.
Step 4:
Now if you did Step 2 correctly you should see some folders that are faded. Find and open the folder named Local Settings. If you cannot see that folder then you did Step 2 wrong and need to go back to Step 2.
Step 5:
Find and open the folder named Application Data . Next find and open the folder named Windows Media .
Step 6:
Look for the folder named 10.0 and rename it to 10.0_old .Start up the video you want to watch and see if it works.(Note: It may take a little longer to play the file the first time since windows has to recreate some files.
Step 7:
Go to My computer again. Go to Tools--> Folder Options. Click the View tab. and select Do not show hidden files and folders.
Finding out your windows username:
Click start and at the top of the start menu there should be a name next to a picture. That name is your windows username.
Troubleshooting:
If it didnt work you may have chosen the wrong folder in Step 3 that has your windows username as the folder name. Solution: keep trying each one till it works or go to the section named Finding out your windows username.
Disclaimer:
This fix is done at your own risk. We are not responsible if you mess up your computer. If done correctly you will not mess up your computer.
After doing a little research I found the problem here are the steps to getting it to work.
Step 1:
Make sure your have the latest windows updates, and windows media player 10. If you already have those and they didn't solve the problem continue with Step 2.
Step 2:
GO to My computer. Go to Tools-
Step 3:
Open the C Drive(or whatever drive your operating system is on). Open the folder called Documents and Settings. Next open the folder that has your windows username as the folder name. If you don't know your windows username see the section called Finding out your windows username.
Step 4:
Now if you did Step 2 correctly you should see some folders that are faded. Find and open the folder named Local Settings. If you cannot see that folder then you did Step 2 wrong and need to go back to Step 2.
Step 5:
Find and open the folder named Application Data . Next find and open the folder named Windows Media .
Step 6:
Look for the folder named 10.0 and rename it to 10.0_old .Start up the video you want to watch and see if it works.(Note: It may take a little longer to play the file the first time since windows has to recreate some files.
Step 7:
Go to My computer again. Go to Tools-
Finding out your windows username:
Click start and at the top of the start menu there should be a name next to a picture. That name is your windows username.
Troubleshooting:
If it didnt work you may have chosen the wrong folder in Step 3 that has your windows username as the folder name. Solution: keep trying each one till it works or go to the section named Finding out your windows username.
Disclaimer:
This fix is done at your own risk. We are not responsible if you mess up your computer. If done correctly you will not mess up your computer.
Troubleshooting
FAQ’s
Why do you change my file format?
We standardize on Windows Media and Flash8, but even then there are thousands of file formats. When you also add in different operating systems, browser settings, security levels, bandwidth needs, etc you begin to see why we move everything onto a standardized format. By doing this we insure that if a viewer configures their browser to watch Vidiac videos they can see them all with the same frame rate and level of quality and consistency.
What format do you play in?
Our videos are Windows Media and Flash 8 with the On2 codec. Our Flash Videos are recorded at 300Kbps and our Windows Media Files are dual encoded at 400Kbps and 200Kbps with the Windows Media 9 compression.
I uploaded my video and I do not see it on the hottest/recent uploads?
Videos do not appear on the “hottest” or “most recent” until a moderator has reviewed them. They will still be playable and shareable, but until a moderator approves them, they will not be searchable or appear on the main page.
What process does a video go through once uploaded?
All Videos go through the following process
Encoding: A user's video has been uploaded into the system. Our servers take the video and re-encode it into 320px x 240px x 400Kbps Windows Media 9. This is to standardize all videos into the same format. This step can take anywhere from 15 minutes to 10 hours depending on encoding server load (we are working on speeding that up by adding another encoder, which should get things consitantly less than 1 hour). During encoding the user that uploaded the video has a link to their vid but when they go to the site they will see a "Video is being optimized" clip.
New, Not Moderated: After a video has been encoded, a user can view the video and share the video with others. However, the video will not appear on the "Hottest Uploads" or "Recent Uploads" or any searches.
Why do you change my file format?
We standardize on Windows Media and Flash8, but even then there are thousands of file formats. When you also add in different operating systems, browser settings, security levels, bandwidth needs, etc you begin to see why we move everything onto a standardized format. By doing this we insure that if a viewer configures their browser to watch Vidiac videos they can see them all with the same frame rate and level of quality and consistency.
What format do you play in?
Our videos are Windows Media and Flash 8 with the On2 codec. Our Flash Videos are recorded at 300Kbps and our Windows Media Files are dual encoded at 400Kbps and 200Kbps with the Windows Media 9 compression.
I uploaded my video and I do not see it on the hottest/recent uploads?
Videos do not appear on the “hottest” or “most recent” until a moderator has reviewed them. They will still be playable and shareable, but until a moderator approves them, they will not be searchable or appear on the main page.
What process does a video go through once uploaded?
All Videos go through the following process
Encoding: A user's video has been uploaded into the system. Our servers take the video and re-
